Stay notes

Guest Requests

Lightweight stay requests linked to reservations for front-desk follow-up.

Open requests

Waiting for action

High priority

Needs closer attention

In progress

Already being handled

Resolved today

Closed during today's shift

Request queue

Stay-linked requests

HighOpencleaning

Guest expects to arrive before standard check-in. Room is currently dirty.

Marc Dubois · Room 103 · STY-1002 · Created May 3

HighOpenaccess

Airbnb arrival needs access instructions once a room is assigned.

Daniel Kim · Room Unassigned · STY-1004 · Created May 3

MediumOpennoise

Guest mentioned street noise sensitivity and asked to avoid service interruptions.

Emma Collins · Room 102 · STY-1001 · Created May 3

MediumIn progressbilling

Guest needs the invoice reviewed before checkout for a corporate stay.

Sofia Rossi · Room 301 · STY-1003 · Created May 2

LowResolvedamenity

Guest asked for two additional bath towels after check-in.

Emma Collins · Room 102 · STY-1001 · Created May 2

Product boundary

Lightweight stay requests linked to reservations. Full maintenance and vendor workflows belong in OpsCore.

Early arrival room readiness

Marc Dubois · STY-1002

Send arrival access instructions

Daniel Kim · STY-1004